Billing Terms Conditions
1. Payment Methods
Major credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, and other payment options listed at the register are all accepted. By supplying a payment method, you attest to the accuracy and completeness of the information provided, as well as your authorization to use it. You commit to updating any outdated or inaccurate payment details as soon as possible.
2. Order Acceptance
Vermont Tiles may accept all orders. Order placement does not ensure acceptance. For any reason, including suspected fraud, pricing errors, or any violation of these terms, we reserve the right to reject or cancel any order.
3. Billing and Charges
Your order will be charged at the time it is placed. Unless otherwise specified, prices listed on the website are in USD and do not include applicable taxes, shipping, or handling costs. Your shipping address and any applicable state, local, and federal laws will be taken into account when calculating taxes. At the time of checkout, shipping and handling costs are specified.
4. Taxes
All applicable taxes must be paid by you. Depending on your location and the applicable laws, we might be required to collect sales tax or other taxes. When you check out, taxes will be computed and added to your order.
5. Invoices and Receipts
The email address supplied at the time of purchase will receive a confirmation email, invoice, or receipt. This document, which contains information about the items you bought, pricing, taxes, shipping, and any applicable discounts, acts as your official record of the transaction.
6. Payment Disputes
You have 30 days from the date of the charge to get in touch with us if you think your billing is incorrect. Regarding any disputed charge, we reserve the right to request supporting documentation or evidence. Claims for unauthorized charges must abide by the relevant laws.
7. Failed or Declined Payments
We might try to get in touch with you to fix the problem if a payment is unsuccessful or rejected. Your order may be canceled or delayed without the company being held responsible if we are unable to collect payment.
8. Refunds, Returns, and Cancellations
Our Returns and Refund Policy, which is included in these Terms, governs refunds, returns, and cancellations. Every refund request must be reviewed and approved by us. Unless otherwise specified, refunds will be given using the original payment method if they are accepted. Unless mandated by law, shipping and handling costs are typically not refundable.
9. Pricing Accuracy
We work hard to guarantee the accuracy of all prices, discounts, and promotions. But mistakes can happen. We maintain the right to fix any mistakes and, if required, cancel orders that are impacted by pricing errors. As stated in your order confirmation email, orders will be billed at the accurate price.
10. Promotional Codes and Discounts
Certain terms and conditions may apply to promotional codes or discounts. Unless otherwise specified, each order may only use one promotional code. Promotional offers have an expiration date and may be changed or canceled at our discretion.
11. Chargebacks
You promise not to reverse any payment or start a chargeback without first getting in touch with us to address the problem. Orders may be canceled and legal action may follow unauthorized chargebacks.
12. Security
We take appropriate precautions to safeguard your payment details. However, if your carelessness or the actions of third parties result in unauthorized access to your account or payment information, we are not liable.
13. Changes to Billing Terms
These billing terms and conditions are subject to change at any time. Updates will become effective as soon as they are posted on the website. The updated Terms are accepted if you continue to use the website after the changes.