Yes. We offer samples so you can evaluate the colour, texture, and quality before placing a full order. Sample sizes typically range from 3”- 6”

Estimated transit times:

• West Coast: 3-6 business days
• East Coast: 2-5 business days

Processing typically takes 24 hours, and in-stock items ship within 2-5 business days.

Yes. Tracking details are sent via email as soon as your shipment leaves our warehouse.

Do not let the driver leave until you check your order.

• Note any damages on the delivery receipt.
• Obtain the driver’s signature.
• Contact us within 3 days for concealed damage.

Without documentation, we cannot file a claim or send replacement material.

Yes, on eligible unopened items. Return shipping and restocking fees may apply.Special-order or custom items cannot be returned.

No. We clearly outline all costs. However, additional charges may apply for:

• Re-delivery
• Limited access areas
• Re-routing
• Storage delays
• Missed appointments

We accept major credit/debit cards and may offer additional payment options depending on your region.

Many products are returnable as long as they are unused and in original packaging. Contact our team to confirm eligibility.